What is Web 2.0? Tim O'Reilly says, "Web 2.0 is the business revolution in the computer industry caused by the move to the internet as platform, and an attempt to understand the rules for success on that new platform. Chief among those rules is this: Build applications that harness network effects to get better the more people use them."
Are we using any Web 2.0 applications in class? Yes, in class we use Wikipedia, Blogger, and Blackboard.
How do you feel about using these Web 2.0 applications? I think that Web 2.0 applications are awesome. They allow users to create and publish their own ideas for others to read, use, or comment about.
Which 3 Web 2.0 applications do you think will be the killer apps of 2007? Why? Facebook, Wikipedia, and Google. I believe that these three Web 2.0 applications will stay among the best, because they are being increasing used by millions of people around the world each day.
http://en.wikipedia.org/wiki/Web_2
Wednesday, February 28, 2007
Sunday, February 18, 2007
Chapter 4 Homework Assignment
What learning condition do you think is most necessary for learning to occur? Which is least critical? Why? Most necessary- Practice and feedback. Least critical- identifying prerequisites. I believe that for a training exercise to be successful the trainees need to be shown how do perform. Then they need enough time for practice and feedback, so they know where they need to improve. Making sure trainees that the right prerequisites only helps in making the training easier for the trainees to understand and complete. Depending on the type of training it may not be necessary.
What value would it be to know that you were going to be training a class of persons between the ages of 20 and 35? Would it influence the approach you would take? How? Yes, this information would influence my approach. Knowing the ages of your trainees allow you to determine what learning style you are going to use and how you use it. Since this group has Nexters and Gen Xers the training would probly revolve around teamwork and technology with a lot of hands on practice and feedback.
How do instructional objectives help learning to occur? Noe says, "Different internal and external conditions are necessary for learning outcomes. Internal conditions refer to processes within the learner that must be present for learning to occur. These processes include how information is registered, stored in memory, and recalled. External conditions refer to processes in the learning environment that facilitate learning. These conditions include the physical learning environment as well as opportunities to practice and to receive feedback and reinforcement.
Can allowing trainees to make errors in training be useful? Explain. I believe that trainees making errors in training is very important. One of the best ways to learn is by mistakes. We learn from our own mistakes and others. It is also useful, because it can be less stressful and is less destructive to a company if errors are made during the training process instead of in the real work force.
Detailed lesson plans have important information for trainers. List the different types of information found in a detailed lesson plan. Also, indicate the importance of each type of information for learning. Each of these types of information are important, because if they weren't important then they wouldn't be listed. Learning Objectives/Outcomes (important), Target Audience (less important), Prerequisites (important), Time (very important), Lesson Outline (important), Activity (less important), Support Materials (very important), Physical Environment (less important), Preparation (important), Lesson Topic (less important), Evaluation (important), Transfer and Retention (important).
Monday, February 5, 2007
Chapter 3 Homework Assignment
Which of the factors that influence performance and learning do you think is most important? Which is least important? Most important: Motivation Least important: Training Method
If you were going to use online technology to identify training needs for customer service representatives for a web-based clothing company, what steps would you take to ensure that the technology was not threatening to employees? Inform the employees of what is going to happen ahead of time. Give the employees an example of what the changes made could or will look like. Allow for the employees to have plenty of training and time to play around and explorer the new technology.
Needs assessment involves organization, person, and task analyses. Which one of these analyses do you believe is most important? Which is least important? Why? I believe that all three are equally important. If I had to pick i'd pick Most Important: Task Analysis Least Important: Person Analysis but I don't have a reason for why.
Why should upper-level managers be included in the needs assessment process? Noe says, "Upper-level managers are involved in the needs assessment process to identify the role of the training in relation to other human resource practices in the company. Upper-level managers help to determine if training is related to the company's business strategy. Upper-level managers are also involved in identifying what business functions or units need training and in determining if the company has the knowledge, skills, and abilities in the work force that are necessary to meet its strategy and be competitive in the marketplace."
Explain how you would determine if employees had the reading level necessary to succeed in a training program. You can watch the employees to see what they read or how they talk. You could also give them some kind of reading ability exam. You should also try to make the training program understandable to middle school level reading or the lowest level of the employee taking the training. So if you are in a room with a lot of scientist dont make the program too easy that they will find it boring.
Assume you have to prepare older employees with little computer experience to attend a training course on how to use the World Wide Web. How will you ensure that they have high levels of readiness for training? How will you determine their readiness for training? Walk and talk them through the basics on how to use the computer and the internet and show them where things are located. Also show them how to use the help features. You could determine their level of readiness by watching them or testing them on their ability to follow instructions given to them. If they are stumbling or needing a lot of help on simple topics then they are not ready.
If you were going to use online technology to identify training needs for customer service representatives for a web-based clothing company, what steps would you take to ensure that the technology was not threatening to employees? Inform the employees of what is going to happen ahead of time. Give the employees an example of what the changes made could or will look like. Allow for the employees to have plenty of training and time to play around and explorer the new technology.
Needs assessment involves organization, person, and task analyses. Which one of these analyses do you believe is most important? Which is least important? Why? I believe that all three are equally important. If I had to pick i'd pick Most Important: Task Analysis Least Important: Person Analysis but I don't have a reason for why.
Why should upper-level managers be included in the needs assessment process? Noe says, "Upper-level managers are involved in the needs assessment process to identify the role of the training in relation to other human resource practices in the company. Upper-level managers help to determine if training is related to the company's business strategy. Upper-level managers are also involved in identifying what business functions or units need training and in determining if the company has the knowledge, skills, and abilities in the work force that are necessary to meet its strategy and be competitive in the marketplace."
Explain how you would determine if employees had the reading level necessary to succeed in a training program. You can watch the employees to see what they read or how they talk. You could also give them some kind of reading ability exam. You should also try to make the training program understandable to middle school level reading or the lowest level of the employee taking the training. So if you are in a room with a lot of scientist dont make the program too easy that they will find it boring.
Assume you have to prepare older employees with little computer experience to attend a training course on how to use the World Wide Web. How will you ensure that they have high levels of readiness for training? How will you determine their readiness for training? Walk and talk them through the basics on how to use the computer and the internet and show them where things are located. Also show them how to use the help features. You could determine their level of readiness by watching them or testing them on their ability to follow instructions given to them. If they are stumbling or needing a lot of help on simple topics then they are not ready.
Chapter 2 Homework Assignment
How would you expect the training activities of a company that is dominant in its product market to differ from those of a company that emphasizes research and development? I would expect that training for product market would train on ways to catch the buyers attention and sell the product to those buyers. I would expect that training for research and development would train on how to minimize costs and raise productivity and quality.
What do you think is the most important organizational characteristic that influences training? Why? I believe that the Roles of Managers are the most important organizational characteristics, because without motivation, examples of excellence, and sometimes an attitude adjustment the work environment could become hostile or workers could become too laid back.
What is human capital? How is human capital influencing the changing role of training from skill and knowledge acquisition to creating and sharing knowledge? Human capital is the sum of the attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that a company's employees invest in their work. Noe says, "Creating and sharing knowledge refers to companies' development of human capital...the greatest value for the business may be created by having employees understand the manufacturing or service process and the interrelationships between departments and divisions as well as motivating them to deliver high-quality products and services. To create and share knowledge, companies have to provide the physical space and technology to encourage employee collaboration and knowledge sharing."
How could SWOT analysis be used to align training activities with business strategies and goals? The SWOT analysis points out the strengths, weaknesses, opportunities, and threats that a company is currently facing. Businesses should assign activities that will allow for a continuation of the strengths, and practice or fix the weaknesses so that in the future they will become strengths. The business should assign activities that train to create their opportunities and protect them from their threats.
What are the training implications of the increased use of teams to manufacture products or provide services? The more people, to an extent, you have on your team should improve the quality and quantity of the products being made, because you can learn from each others mistakes and use each others knowledge.
What are the advantages and disadvantages of a centralized training function? Advantages/Disadvantages- I believe that all the characteristics of a centralized training function could be good or bad depending on the organization of the company. Noe says, "Training and development programs, resources, and professionals are primarily housed in one location and that decisions about training investment, programs, and delivery methods are made from that department." Noe says, "A centralized training function helps drive stronger alignment with business strategy, allows development of a common set of metrics or scorecards to measure and report rates of quality and delivery, helps to streamline processes, and gives the company a cost advantage in purchasing training from vendors and consultants because of the number of trainees who will by involved. Finally, a centralized training function helps companies better integrate programs for developing leaders and managing talent with training and learning during times of change."
What do you think is the most important organizational characteristic that influences training? Why? I believe that the Roles of Managers are the most important organizational characteristics, because without motivation, examples of excellence, and sometimes an attitude adjustment the work environment could become hostile or workers could become too laid back.
What is human capital? How is human capital influencing the changing role of training from skill and knowledge acquisition to creating and sharing knowledge? Human capital is the sum of the attributes, life experiences, knowledge, inventiveness, energy, and enthusiasm that a company's employees invest in their work. Noe says, "Creating and sharing knowledge refers to companies' development of human capital...the greatest value for the business may be created by having employees understand the manufacturing or service process and the interrelationships between departments and divisions as well as motivating them to deliver high-quality products and services. To create and share knowledge, companies have to provide the physical space and technology to encourage employee collaboration and knowledge sharing."
How could SWOT analysis be used to align training activities with business strategies and goals? The SWOT analysis points out the strengths, weaknesses, opportunities, and threats that a company is currently facing. Businesses should assign activities that will allow for a continuation of the strengths, and practice or fix the weaknesses so that in the future they will become strengths. The business should assign activities that train to create their opportunities and protect them from their threats.
What are the training implications of the increased use of teams to manufacture products or provide services? The more people, to an extent, you have on your team should improve the quality and quantity of the products being made, because you can learn from each others mistakes and use each others knowledge.
What are the advantages and disadvantages of a centralized training function? Advantages/Disadvantages- I believe that all the characteristics of a centralized training function could be good or bad depending on the organization of the company. Noe says, "Training and development programs, resources, and professionals are primarily housed in one location and that decisions about training investment, programs, and delivery methods are made from that department." Noe says, "A centralized training function helps drive stronger alignment with business strategy, allows development of a common set of metrics or scorecards to measure and report rates of quality and delivery, helps to streamline processes, and gives the company a cost advantage in purchasing training from vendors and consultants because of the number of trainees who will by involved. Finally, a centralized training function helps companies better integrate programs for developing leaders and managing talent with training and learning during times of change."
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