This chapter discussed several factors that influence the choice of evaluation design. Which of these factors would have the greatest influence on your choice of an evaluation design? Which would have the smallest influence? Explain your choices. Greatest Influence: Importance, because you need to make sure that the design you are going to use is even necessary. If you use things that arn't necessary then your just wasting time and money. Smallest Influence: Scale, because out the eight choices you need to check all of the others wheither you have a small group or large group of people to train. With smaller groups you have less work to do to the other choices.
How might you estimate the benefits from a training program designed to teach employees how to use the World Wide Web to monitor stock prices? Noe says, "A number of methods may be helpful in identifying the benefits of training: 1) Technical, adademic, and practitioner literature summarizes the benefits that have been shown to relate to a specific training program, 2) Pilot training programs assess the benefits from a small group of trainees before a company commits more resources, 3) Observance of successful job performers helps a company determine what successful job performers do differently than unsuccessful job performers, and 4) Trainees and their managers provide estimates of training benefits."
In order to make the estimate you could create a Cost-Benefit Analysis.
What practical considerations need to be taken into account when calculating a training program's ROI? Noe says, "Training programs best suited for ROI analysis have clearly identified outcomes, are not one-time events, are highly visible in the company, are strategically focused, and have effects that can be isolated."
Tuesday, April 17, 2007
Thursday, April 5, 2007
Chapter 10 Homework Assignment
Discuss the steps in preparing a manager to go overseas.
Noe says, "To be successful in overseas assignments, expatriates need to be: 1) Competent in their area of expertise, 2) Able to communicate verbally and non-verbally in the host country, 3) Flexible, tolerant of ambiguity, emotionally stable, outgoing and agreeable, and sensitive to cultural differences, 4) Motivated to succeed, able to enjoy the challenge of working in other countries, and willing to learn about the host country's culture, language, and customs, 5) Supported by their families."
List the five dimensions of culture. How does each of the dimensions affect employee behavior? 1) Individualism-collectivism
Noe says, "In an individualism culture like the US, employees expect to be hired, evaluated, and rewarded based on their personal skills and accomplishments. In a collectivist culture, employees are more likely to have a voice in decisions."
2) Uncertainty avoidance
Noe says, "Cultures with strong uncertainty avoidance orientation favor structured situations. In cultures with weak uncertainty avoidance, employees cope by not worrying to much about the future."
3) Masculinity-femininity
Noe says, "In masculinity cultures assertiveness and competitiveness are valued. In femininity cultures a higher value is likely placed on quality of life, helping others, and preserving the environment."
4) Power distance
Noe says, "High power distance cultures attempt to maintain differences between various levels of the hierarchy. Low power distance cultures use first names, a behavior that would be disrespectful in other countries."
5) Time orientation
Short-term oriented cultures focus on the past and present. Long-term oriented cultures focus on the future.
What does "managing diversity" mean to you? Assume you are in charge of developing a diversity training program. Who would be involved? What would you include as the content of the program?
Managing diversity means you need to structure your business environment so that it allows for employees to learn new things that may help your business succeed. The employee, employer, trainer, and employee's family should be involved. Noe says, "Content of a attitude awareness and change program would include differences in culture and ethnic backgrounds, physical characteristics, and personal characteristics. Content of a behavior-based program focus on changing the organizational policies and individual behaviors that inhibit employees' personal growth and productivity."
What are school-to-work transition programs? Why are they needed? How do they benefit companies?
Noe says, "School-to-work transition programs combine classroom experiences with work experiences to prepare high school graduates for employment." They are needed to help teach and transition students coming out the high school how to work in certain businesses. They benefit companies because student who have been involved in the program will have a background experience so they will need less training than someone who just finished school and starts working.
How can companies ensure that talented women have access to development programs?
Melt the glass ceiling. Start a Mentoring Up program.
Noe says, "To be successful in overseas assignments, expatriates need to be: 1) Competent in their area of expertise, 2) Able to communicate verbally and non-verbally in the host country, 3) Flexible, tolerant of ambiguity, emotionally stable, outgoing and agreeable, and sensitive to cultural differences, 4) Motivated to succeed, able to enjoy the challenge of working in other countries, and willing to learn about the host country's culture, language, and customs, 5) Supported by their families."
List the five dimensions of culture. How does each of the dimensions affect employee behavior? 1) Individualism-collectivism
Noe says, "In an individualism culture like the US, employees expect to be hired, evaluated, and rewarded based on their personal skills and accomplishments. In a collectivist culture, employees are more likely to have a voice in decisions."
2) Uncertainty avoidance
Noe says, "Cultures with strong uncertainty avoidance orientation favor structured situations. In cultures with weak uncertainty avoidance, employees cope by not worrying to much about the future."
3) Masculinity-femininity
Noe says, "In masculinity cultures assertiveness and competitiveness are valued. In femininity cultures a higher value is likely placed on quality of life, helping others, and preserving the environment."
4) Power distance
Noe says, "High power distance cultures attempt to maintain differences between various levels of the hierarchy. Low power distance cultures use first names, a behavior that would be disrespectful in other countries."
5) Time orientation
Short-term oriented cultures focus on the past and present. Long-term oriented cultures focus on the future.
What does "managing diversity" mean to you? Assume you are in charge of developing a diversity training program. Who would be involved? What would you include as the content of the program?
Managing diversity means you need to structure your business environment so that it allows for employees to learn new things that may help your business succeed. The employee, employer, trainer, and employee's family should be involved. Noe says, "Content of a attitude awareness and change program would include differences in culture and ethnic backgrounds, physical characteristics, and personal characteristics. Content of a behavior-based program focus on changing the organizational policies and individual behaviors that inhibit employees' personal growth and productivity."
What are school-to-work transition programs? Why are they needed? How do they benefit companies?
Noe says, "School-to-work transition programs combine classroom experiences with work experiences to prepare high school graduates for employment." They are needed to help teach and transition students coming out the high school how to work in certain businesses. They benefit companies because student who have been involved in the program will have a background experience so they will need less training than someone who just finished school and starts working.
How can companies ensure that talented women have access to development programs?
Melt the glass ceiling. Start a Mentoring Up program.
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