This chapter discussed several factors that influence the choice of evaluation design. Which of these factors would have the greatest influence on your choice of an evaluation design? Which would have the smallest influence? Explain your choices. Greatest Influence: Importance, because you need to make sure that the design you are going to use is even necessary. If you use things that arn't necessary then your just wasting time and money. Smallest Influence: Scale, because out the eight choices you need to check all of the others wheither you have a small group or large group of people to train. With smaller groups you have less work to do to the other choices.
How might you estimate the benefits from a training program designed to teach employees how to use the World Wide Web to monitor stock prices? Noe says, "A number of methods may be helpful in identifying the benefits of training: 1) Technical, adademic, and practitioner literature summarizes the benefits that have been shown to relate to a specific training program, 2) Pilot training programs assess the benefits from a small group of trainees before a company commits more resources, 3) Observance of successful job performers helps a company determine what successful job performers do differently than unsuccessful job performers, and 4) Trainees and their managers provide estimates of training benefits."
In order to make the estimate you could create a Cost-Benefit Analysis.
What practical considerations need to be taken into account when calculating a training program's ROI? Noe says, "Training programs best suited for ROI analysis have clearly identified outcomes, are not one-time events, are highly visible in the company, are strategically focused, and have effects that can be isolated."
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